Privacy policy

Privacy Policy

Here at Herbert and Rose, we understand that your privacy is important to you and that you care about how your personal data is handled. We are committed to protecting your privacy as a visitor to this site.

Please read our Privacy Policy carefully. Please note that this Privacy Policy applies to If you link to other websites, please review their Privacy Policies.

Information collection

When visiting our website, we may process and collect certain data and information relating to you and the use of our site. Your data will always be used lawfully. All personal information is stored securely, for no longer than is necessary considering the reason(s) for which it was primarily collected. We will always safeguard your rights under the GDPR.

We may use or collect data from you for the following reasons:

  • To help us to understand how you use this site, such as visits to the pages and resources accessed.
  • As a result of filling out a form on our website or making a purchase
  • Providing and managing your account
  • Personalising and tailoring your experience on this site
  • Information may be provided when a visitor contacts us electronically for any reason
  • Supplying our products and/or services to you (for example, we require your personal data in order to enter into a contract with you)
  • Replying to emails from you

Storing your data

Information that we collect may occasionally be transferred and stored outside of the European Union for the purpose of supplying our goods or services to you. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to ensure that your data remains secure and is handled as safely and securely as it is in the UK in accordance with GDPR.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

How can you access your data?

You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable, and we will provide any and all information in response to your request free of charge. Please contact us for more details at

Use of Cookies

Cookies are sometimes used to improve the website experience of a visitor to a website. They are often used in remembering your preferences and improving your overall online experience.

We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. Please note that no personally identifiable information is recorded.

We may also use the cookies to gather information about your general internet use to further assist us in developing or web site. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

Disclosure of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to other companies for marketing purposes.

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of this site following the alterations. We recommend that you check this page regularly to keep up to date.